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San Diego, March 10 - 12, 2008
The defining conference on Voice Search
From the Applied Voice Input Output Society and Bill Meisel’s TMA Associates
Voice Search 2008 will be held at the San Diego Marriott Hotel and Marina, San Diego, California, March 10 - 12, 2008. Voice Search is a rapidly evolving technology and market. AVIOS (the Applied Voice Input Output Society) and Bill Meisel (president of TMA Associates and Editor of Speech Strategy News) are joining together to launch this new conference as a definitive resource for companies that will be impacted by this important trend.
“Voice Search” suggests an analogy to “Web Search,” which has been a runaway success for both users and providers. The maturing of speech recognition and text-to-speech synthesis--and the recent involvement of large companies--has validated the availability of the core functionality necessary to support this analogy. The conference explores the possibilities, limitations, and differences of Voice Search and Web search.
Web search made the Web an effective and required marketing tool. Will Voice Search do the same for the telephone channel? The potential impact on call centers is another key issue covered by the conference.
The agenda covers:
Specific topics that will be covered at Voice Search 2008 include:
Applications - Automated directory assistance and local search - Voice information searches by telephone - Ad-supported information access by phone - Audio/Video searches on the Web and enterprises - Speech analytics—extracting business intelligence from audio files - Converting voicemail to searchable text - Other new applications and services - Application examples and demonstrations Markets - How the voice search market is developing - The changing role of the telephone in marketing - Business models - The right way to deliver audio ads - Justifying subscriber fees Delivery - Platforms, tools, and services for effectively delivering these applications - Implementation examples and demonstrations - Hosted versus customer-premises solutions - Supporting multiple modes of interaction - Key sources of technology and service Contact centers - The impact of Voice Search on contact centers - Speech automation to handle the increased call flow - Moving from handling problems to building customer relationships Technology - Speech recognition methods supporting voice search - Text-to-speech quality and alternatives - Supporting multimodal solutions - Supporting standards - Delivering responsive applications - Voice User Interface issues and solutions in voice search
Sponsorships are available: http://www.voicesearchconference.com/sponsor.htm
We’re interested in proposals for speaking (available slots are limited): http://www.voicesearchconference.com/talk.htm
Registration is open with an early-registration discount: http://www.voicesearchconference.com/registration.htm
Other information: About Bill Meisel and TMA Associates
Or contact info@voicesearchconference.com. |
