Speech technology in business and communicationsBill Meisel's TMA Associates provides insights and consulting support to companies that want to incorporate speech technologies into their products or services or use it to improve enterprise efficiency. Steady progress has brought speech recognition, text-to-speech synthesis, biometric speaker authentication, speech analytics, speech-to-text transcription, audio search, voice search, voice control, and supporting voice technologies increasingly into the mainstream. Markets include customer service (Interactive Voice Response in call centers), mobile phone applications, in-network services, PC applications, medical reporting and the Electronic Healthcare Record, voicemail-to-text, mobile personal assistants, navigation and automotive systems, warehouse operations, audio/video search on the Web and enterprise data, consumer products, business and government intelligence, and more.
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